How we get it to you

shipping

We offer two shipping options: pickup point and home delivery. Here are the costs, times and countries we ship to, always up to date.

Two ways to receive it
Option 1

pickup point

You pick up your parcel at the most convenient point, whenever you want, within 8 days.

Option 2

home delivery

We bring it to the address you give us, Monday to Friday.

01

pickup point

If you can’t wait at home for the carrier, pickup points are the solution. We offer a wide network: find the one closest to you by clicking here.

You can pick up the parcel within 8 days. If you have any questions about pickup points, check the FAQ.

Costs, times and countries available with this option:

Country* Delivery time** Shipping cost Free shipping
SPAIN*, PORTUGAL*2 - 5 days3,99 €59,00 €
FRANCE3 - 6 days5,99 €119,00 €
GERMANY, BELGIUM, NETHERLANDS, ITALY, LUXEMBOURG3 - 7 days6,99 €119,00 €

* Except the CANARY ISLANDS, CEUTA, MELILLA, the AZORES and MADEIRA.
** Approximate times in business days. During sales periods, delivery may be slightly delayed.

02

home delivery

We bring your order to the address you give us. Costs, times and countries available with this option:

Country* Delivery time** Shipping cost
SPAIN*, PORTUGAL*1 - 3 days5,99 €
GERMANY, AUSTRIA, BELGIUM, SLOVAKIA, FRANCE, NETHERLANDS, ITALY, LUXEMBOURG, POLAND2 - 6 days10,99 €
CROATIA, DENMARK, SLOVENIA, HUNGARY, MONACO, CZECH REP.3 - 6 days12,99 €
BULGARIA, ESTONIA, FINLAND, GREECE, IRELAND, LATVIA, LITHUANIA, ROMANIA, SWEDEN3 - 5 days13,99 €
SERBIA5 - 7 days18,99 €
CYPRUS, MALTA5 - 8 days27,99 €

* Except the CANARY ISLANDS, CEUTA, MELILLA, the AZORES and MADEIRA.
** Approximate times in business days. During sales periods, delivery may be slightly delayed.

03

cancelling your order

You can cancel your order as long as it hasn’t entered the packing and shipping process. To request it:

Once the order is in the packing and shipping process, it can no longer be cancelled.

04

refund of the amount

If your order is successfully cancelled, we refund you via the same payment method you used. The amount is credited to your account within 1 to 7 business days, depending on how your bank processes transactions.