Shipping

We offer you 2 different shipping methods:

1- Pick-up point

Your deliveries and collections are now much simpler and more convenient! If you can't wait at home for the carrier to arrive for the delivery or collection of your parcels, delivery points are the solution for you!

We offer you a network of collection points. Find the one closest to you by clicking here.

You will be able to collect your parcel within 8 days.

For further questions about the collection points, you can consult the frequently asked questions here.

The shipping costs, delivery times and countries to which we can currently ship with this method are as follows:

COUNTRY* DELIVERY TIME** SHIPPING COST MINIMUM ORDER FREE SHIPPING
SPAIN*
PORTUGAL*
 2 - 5 working days 3,99 € 59,00 €
GERMANY
BELGIUM
LUXEMBOURG
DUTCH
AUSTRIA
 3 - 7 working days 6,99 € 119,00 €
ITALY 3 - 7 working days 6,99 € 119,00 €
FRANCE 3 - 6 working days 5,99 € 119,00 €

 

* Except CANARY ISLANDS, CEUTA, MELILLA, AZORES and MADEIRA.

** During the sales period, our delivery times may be subject to delays.

2- Home delivery


The shipping costs, delivery times and countries to

which we can currently ship with this method are as follows:

 

COUNTRY* DELIVERY TIME** SHIPPING COST
SPAIN*
PORTUGAL*
 1 - 3 working days 5,99 €
FRANCE
ITALY
2 - 4 working days
3 - 5 working days		 10,99 €
GERMANY
AUSTRIA
BELGIUM
DUCHT
LUXEMBOURG
SLOVAKIA
POLAND
MONACO
3 - 5 working days
4 - 6 working days
3 - 5 working days
3 - 5 working days
3 - 5 working days
3 - 5 working days
4 - 6 working days

3 - 5 working days

10,99 €
CROATIA
DENMARK
SLOVENIA
HUNGARY
CZECH REP.
4 - 6 working days
4 - 6 working days
4 - 6 working days
3 - 5 working days
3 - 5 working days

12,99 €
ESTONIA
GREECE
IRELAND
LATVIA
LITHUANIA
ROMANIA
BULGARIA
SERBIA
5 - 7 working days
7 - 10 working days
5 - 7 working days
6 - 9 working days
5 - 7 working days
5 - 7 working days
5 - 7 working days
5 - 7 working days
18,99 €
FINLAND
SWEDEN
NORWAY
 6 - 9 working days
5 - 8 working days
5 - 8 working days
 24,99 €
CYPRUS
MALTA		 6 - 8 working days
5 - 7 working days
 27,99 €

 

* Except CANARY ISLANDS, CEUTA, MELILLA, AZORES and MADEIRA.

** During the sales period, our delivery times may be subject to delays.

  

Customer service

You can contact us through the CONTACT form or by sending an email to hola@happyfriday.es or by calling 965 599 956, (Monday to Thursday from 08:30h - 16:30h. and Friday 08:30h - 14:00h).

Cancel your order

You can cancel your order as long as it has not entered the packaging and shipping process. To request cancellation, you have the following options:

  • Contact form: Available on our website CONTACT.
  • Email: Write to us at hola@happyfriday.es.
  • Telephone: Call us on 965 599 956 during our opening hours:
    • Monday to Thursday: 08:30 h – 16:30 h.
    • Friday: 08:30 h – 14:00 h.

Refund of the amount

If your order is successfully cancelled, the refund of the amount paid will be made through the same payment method used for the original order. The period for the amount to be credited to your account will be between 1 and 7 working days, depending on how your bank processes the transactions.

Remember that once the order is in the process of packaging and shipping, it cannot be cancelled.