Choose your products and add them to the basket. When you’re done, press "checkout", enter your details (as a guest or by logging in), choose shipping and payment method, review the summary and confirm. You’ll receive an email with all the details and your order number.

No. You can buy as a guest. If you register, your next orders will be faster and you’ll be able to check your history.

Credit or debit card, PayPal, Shop Pay, Google Pay, Apple Pay and bank transfer. Your card details are handled securely by the payment gateway; we don’t store them.

You’ll receive an email with the order number and the account. In the reference, include your name and order number. You have 5 days to make the transfer; if we don’t receive payment by then, the order is cancelled.

Yes. Enter your code in the field at checkout, before confirming payment, and you’ll see the discount applied in the summary.

Yes, as long as it hasn’t entered the packing and shipping process. Write to us via the contact form, at hola@happyfriday.es or on +34 965 599 956. If it’s cancelled successfully, we refund you via the same payment method within 1-7 business days.

If it hasn’t entered preparation yet, write to us as soon as possible and we’ll try. Once packed, we can no longer modify it, but you always have the return and exchange option.

Yes. At checkout you can enter a shipping address different from the billing address, for example if it’s a gift.

Yes, all prices include VAT. Shipping costs are calculated and shown before you confirm the order.

Yes. If you need a standard invoice, give us your tax ID and tax address by writing to hola@happyfriday.es with your order number.

Two: pickup point and home delivery. You can see the costs, times and available countries on our Shipping page.

It depends on the country and the option. You have the full, up-to-date table on our Shipping page.

Yes, above a certain purchase amount. Check the threshold for your country and option on our Shipping page.

Times vary by country and shipping option; they’re kept up to date on our Shipping page. During sales and Black Friday they may take a little longer.

When your order leaves our warehouse, we send you an email with the tracking link. You can also see the status from your account, if you bought while registered.

Write to us with your order number and we’ll locate it. If a shipment is lost or doesn’t arrive within the expected time, we take responsibility: we resend the order or refund you.

We ship to Spain, Portugal and much of Europe. The full list of countries is on the Shipping page.

You have 8 days to pick up your parcel at the chosen pickup point.

If the packaging is torn, dented or wet, note it on the carrier’s delivery slip before signing, or reject it. Then write to us at hola@happyfriday.es with your order number and a photo. We take care of everything.

You have 30 calendar days from delivery for our commercial return. In addition, by law, you have 14 days of withdrawal, which also refunds the original shipping costs.

Unused, unwashed, in its original packaging and with all its tags. That way we can accept it.

From our Returns page. Choose whether you bought on our website or at another store and follow the steps.

Yes. If you got the product right but not the size or colour, we exchange it for the variant you prefer. And if you’d rather something else, you can also exchange it for any other product you like. If what you want is available, we make the exchange; if not, we offer store credit or a refund.

Exchanges can only be made for orders bought on our website.

You can use your own means or ask us to handle it; in that case, your country’s rate is deducted from the refund. In a commercial return the original shipping costs are not refunded.

We refund you within 7 to 14 days from when we receive and validate the return, via the same payment method you used for the purchase. If you paid by bank transfer, we’ll ask for your account to refund you. The time to see the credit depends on your bank.

If you bought at another marketplace or store, start the process from the "at other stores" module on our Returns page.

Withdrawal is a legal 14-day right: we also refund the original shipping costs. A commercial return is our voluntary 30-day policy and does not include those costs. If you’re within the 14 days, withdrawal is the better option.

Online, in a couple of minutes, from our Withdrawal page. You fill in the form, confirm and receive the acknowledgement of receipt by email.

No. Legal withdrawal applies to the entire order. If you only want to return one item, use the 30-day commercial return.

No. Withdrawal requires no justification of any kind.

Within a maximum of 14 calendar days from when we receive the parcel or proof of its shipment, via the same payment method used for the purchase.

We design and make bed linen and home textiles, with special care in the materials. You’ll find the composition of each item on its product page.

Yes. Our textiles hold the OEKO-TEX® STANDARD 100 certification, which guarantees they contain no substances harmful to health.

On each product page we show the available sizes and which bed they’re for. If in doubt, write to us and we’ll help you get it right.

Always follow the instructions on each product’s label. In general, we recommend washing before first use and respecting the indicated temperature so they last like new.

Many are restocked. On the sold-out product page, press "notify me when available" and leave us your email: we’ll write to you as soon as it’s back.

All our textiles have a 3-year legal warranty from delivery. If a manufacturing defect appears or the product isn’t as we described it, write to us at hola@happyfriday.es with your order number and a photo, and we’ll resolve it.

From the subscription form at the bottom of the page (in the footer). When you subscribe you get 10% off your next purchase and stay up to date with news and promotions.

From the "unsubscribe" link at the bottom of each email, or by writing to us at hola@happyfriday.es.

We process your data in accordance with the GDPR. We explain everything in our Privacy Policy.

Write to us at hola@happyfriday.es from the email of your account or order, stating which right you want to exercise. It’s free and we respond within one month at most.

You have more information in our Privacy Policy.